Terms of Service

Effective Date: May 30, 2026  |  Last Updated: May 30, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), the operator of the website located at mealranch-pizza.click (the "Website"). By visiting our Website, placing an order, creating an account, subscribing to any communications, or otherwise engaging with any services or content we offer, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable federal and state laws of the United States.

These Terms apply to all visitors, users, and others who access or use our Website or services. If you are using the Website on behalf of a business entity or organization, you represent and warrant that you have the authority to bind that entity to these Terms, and in such a case, "you" refers to both you individually and the entity you represent.

We reserve the right to update, revise, or modify these Terms at any time at our sole discretion. Your continued use of the Website following the posting of any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically. The most current version of the Terms will always be available on our Website.

Users must be at least 13 years of age to use this Website. If you are under the age of 18, you must have the consent of a parent or legal guardian to use our services and make purchases. We do not knowingly collect personal information from children under the age of 13 in violation of the Children's Online Privacy Protection Act (COPPA).

2. Description of Services

Pizza Ranch operates as a food service provider offering a variety of food products, including but not limited to pizzas, appetizers, desserts, beverages, and related food and beverage items. Our services encompass the following:

• Online Ordering: Customers may browse our menu and place orders for delivery, carryout, or dine-in through our Website.
• Menu Browsing: Users may view descriptions, pricing, ingredients, nutritional information, and images of available food products.
• Account Management: Registered users may create and manage personal accounts to track orders, save preferences, and manage payment methods.
• Promotional Offers: We may offer discounts, coupons, loyalty rewards, special deals, and limited-time promotions accessible through the Website.
• Customer Support: We provide communication channels through which customers may inquire about orders, provide feedback, and request assistance.
• Catering Services: We may offer catering and group ordering services for events and gatherings, subject to availability and advance scheduling.
• Newsletter and Communications: Users who opt in may receive promotional emails, updates, and marketing materials from us.

We reserve the right to modify, suspend, discontinue, or restrict any service or feature at any time, with or without notice, and without liability to you or any third party. Menu items, prices, availability, and hours of operation are subject to change without prior notice. All services are provided subject to applicable federal, state, and local laws and regulations.

3. User Obligations and Prohibited Activities

3.1 User Representations and Obligations

By using our Website and services, you represent, warrant, and agree that:

• You are at least 13 years of age, or 18 years of age if you are entering into a transaction;
• All information you provide to us is accurate, current, truthful, and complete;
• You will promptly update your account information to maintain its accuracy;
• You are solely responsible for maintaining the confidentiality of your account credentials;
• You will notify us immediately of any unauthorized use of your account;
• You will use our Website and services only for lawful purposes and in accordance with these Terms;
• You will comply with all applicable federal, state, and local laws and regulations when using our services.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities when using the Website or services:

• Fraudulent Conduct: Submitting false, misleading, or fraudulent orders, reviews, or personal information; impersonating any person or entity; or misrepresenting your affiliation with any person or organization.
• Unauthorized Access: Attempting to gain unauthorized access to any part of the Website, other user accounts, servers, databases, or computer systems connected to the Website.
• Malicious Code: Uploading, transmitting, or distributing viruses, malware, spyware, ransomware, adware, or any other malicious or harmful code or programs.
• Data Scraping: Using automated tools, bots, scrapers, crawlers, spiders, or scripts to access, collect, or copy any content or data from the Website without our express written permission.
• Interference: Taking any action that imposes an unreasonable or disproportionately large load on our infrastructure, or that disrupts, disables, overburdens, or otherwise impairs the Website or our servers.
• Spam: Sending unsolicited communications, promotional messages, spam, or chain letters through our Website or to other users.
• Reverse Engineering: Decompiling, disassembling, reverse engineering, or attempting to derive the source code of any software underlying the Website.
• Intellectual Property Violations: Reproducing, distributing, publicly displaying, modifying, creating derivative works from, or otherwise exploiting any content on the Website without our express written permission.
• Commercial Misuse: Using the Website or its content for any unauthorized commercial purpose, including reselling our products or services without authorization.
• Abusive Conduct: Harassing, threatening, intimidating, or engaging in abusive, defamatory, obscene, or offensive behavior toward our staff, other users, or any third party.
• Payment Fraud: Using stolen, unauthorized, or fraudulent payment credentials to make purchases on our Website.
• Circumvention: Attempting to circumvent any security features, access restrictions, or technological protection measures of the Website.

We reserve the right to investigate any violation of these prohibitions and to take appropriate legal action, including without limitation, civil, criminal, and injunctive relief. We may also terminate or suspend your access to the Website without notice if we determine, in our sole discretion, that you have violated these Terms.

4. Intellectual Property Rights

All content available on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, trademarks, service marks, trade names, and the overall look and feel of the Website ("Content"), is the exclusive property of Pizza Ranch or its content suppliers and is protected under applicable United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.) and the Lanham Act (15 U.S.C. § 1051 et seq.).

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial purposes in connection with placing food orders and using our services as intended. This license does not include the right to:

• Download or copy any Content except as expressly permitted;
• Modify, translate, adapt, or create derivative works from any Content;
• Publicly display, perform, reproduce, or distribute any Content;
• Use any Content for commercial purposes without our prior written consent;
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices.

Any use of our intellectual property beyond the scope of this limited license requires our prior express written permission. Unauthorized use of our intellectual property constitutes infringement and may subject you to civil and criminal liability under applicable law.

If you believe that any content on our Website infringes upon your copyright, please contact us at [email protected] with a detailed description of the alleged infringement in accordance with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

5. Online Ordering and Payment Terms

5.1 Order Placement and Acceptance

When you place an order through our Website, you are making an offer to purchase the selected products at the displayed prices. We reserve the right to accept or decline your order at our discretion. Your order is confirmed only when you receive a written order confirmation via email or a confirmation message displayed on the Website. We are not responsible for orders that are not confirmed due to technical errors, incorrect contact information, or other circumstances beyond our control.

5.2 Pricing

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable taxes unless expressly stated. Sales tax will be calculated and added to your order total based on applicable state and local tax rates at the time of purchase. Delivery fees, service charges, and other applicable fees will be clearly disclosed prior to order completion.

5.3 Payment Methods

We accept major credit cards, debit cards, and other payment methods as listed on the Website at the time of checkout. By providing your payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you provide is accurate and complete;
• You authorize us to charge the applicable fees to your payment method.

All payment transactions are processed through secure, third-party payment processors. We do not store your complete credit card or payment card information on our servers. We employ industry-standard security measures to protect your financial information during transmission.

5.4 Refunds and Cancellations

Once an order has been accepted and is being prepared, cancellations may not be possible. If you experience an issue with your order, including incorrect items, missing items, or quality concerns, please contact us immediately at [email protected]. Refunds or credits, if applicable, will be issued at our sole discretion and in accordance with our current refund policy. We reserve the right to refuse refund requests that we determine, in our sole discretion, to be fraudulent, abusive, or inconsistent with the nature of the complaint.

5.5 Promotional Offers and Coupons

Promotional discounts, coupons, and special offers are subject to specific terms and conditions, which will be communicated at the time of the offer. Promotions cannot be combined unless expressly stated. We reserve the right to modify or cancel any promotion at any time.

6. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL SERVICES, CONTENT, AND PRODUCTS PROVIDED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY CONTENT OR INFORMATION ON THE WEBSITE;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED;
• WARRANTIES REGARDING THE QUALITY, SAFETY, OR SUITABILITY OF ANY FOOD PRODUCTS OR SERVICES OFFERED.

Nutritional information, allergen information, and ingredient details displayed on the Website are provided for general informational purposes only and may not reflect exact specifications of individual menu items as prepared. Customers with food allergies or dietary restrictions should contact us directly before placing an order.

We do not warrant or make any representations regarding the use or results of the use of any materials, content, or services on this Website in terms of their correctness, accuracy, reliability, or otherwise.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE UNITED STATES FEDERAL AND STATE LAW, IN NO EVENT SHALL PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• DAMAGES RESULTING FROM YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE WEBSITE OR SERVICES;
• DAMAGES RESULTING FROM ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE;
• DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• DAMAGES ARISING FROM FOOD ALLERGIC REACTIONS WHERE ALLERGEN INFORMATION WAS PROVIDED AND DISREGARDED.

IN ANY EVENT, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE OR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO PIZZA RANCH IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

8. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch and its officers, directors, members, employees, agents, affiliates, successors, assigns, service providers, and licensors (collectively, "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your use or misuse of the Website or services;
• Your violation of these Terms or any applicable law, regulation, or rule;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or consumer protection rights;
• Any false, inaccurate, or misleading information you provide to us;
• Any dispute between you and another user or third party;
• Your willful misconduct or negligence;
• Any content you submit, post, transmit, or otherwise make available through the Website.

We reserve the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any claim without our prior written consent. We will use reasonable efforts to notify you of any such claim upon becoming aware of it.

9. Third-Party Links and Services

Our Website may contain links to third-party websites, platforms, or services that are not owned or controlled by Pizza Ranch. We have no control over and assume no responsibility for the content, privacy policies, practices, or terms of service of any third-party websites. We strongly advise you to review the privacy policy and terms of service of every third-party website you visit. Your use of third-party websites is entirely at your own risk and subject to their respective terms.

The inclusion of any link does not imply endorsement, approval, or control by Pizza Ranch of the linked website or any association with its operators. We disclaim all responsibility for the content, accuracy, or legality of third-party sites.

10. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which is incorporated by reference into these Terms and forms an integral part of this Agreement. Our Privacy Policy describes how we collect, use, store, share, and protect your personal information. By using our Website, you consent to the collection and use of your information as described in our Privacy Policy.

To the extent applicable, we comply with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable federal and state privacy laws. For information regarding your privacy rights, please refer to our Privacy Policy or contact us at [email protected].

11. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the United States of America and applicable state law, without regard to conflict of law principles that would cause the laws of another jurisdiction to apply.

You agree that any legal action or proceeding arising out of or related to these Terms or your use of the Website that is not subject to arbitration shall be instituted exclusively in the federal or state courts of competent jurisdiction located in the United States. You hereby irrevocably submit to the personal jurisdiction of such courts and waive any objection to the laying of venue of any such proceeding in such courts.

Nothing in these Terms shall limit our right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our intellectual property rights or other proprietary rights.

12. Dispute Resolution and Arbitration

12.1 Informal Resolution

Before initiating any formal dispute resolution proceedings, you agree to first contact us at [email protected] and provide a written description of the dispute, your proposed resolution, and your contact information. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If the dispute is not resolved informally within that period, either party may proceed with formal dispute resolution.

12.2 Binding Arbitration

EXCEPT AS EXPLICITLY SET FORTH BELOW, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, OR YOUR USE OF THE WEBSITE OR SERVICES, SHALL BE DETERMINED BY BINDING ARBITRATION. You agree that any dispute will be resolved on an individual basis rather than on a class or collective basis.

Arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules then in effect. The arbitration shall be conducted in English and shall take place in the United States. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AND PIZZA RANCH AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.

12.4 Exceptions to Arbitration

The following disputes are excluded from the arbitration requirement:

• Claims for injunctive or other equitable relief to prevent unauthorized use or misappropriation of intellectual property;
• Claims that may be brought in small claims court consistent with the jurisdictional and dollar limits of such court;
• Any dispute where both parties expressly agree in writing to opt out of arbitration.

If any portion of this arbitration provision is found invalid or unenforceable, the remaining portions shall remain in full force and effect, except that if the class action waiver is found unenforceable, then the entire arbitration provision shall be null and void.

13. Food Safety and Allergen Disclaimer

Pizza Ranch takes food safety seriously and strives to comply with all applicable federal and state food safety regulations, including those enforced by the U.S. Food and Drug Administration (FDA) and applicable state health departments. However, we cannot guarantee that our food products are free from cross-contamination with allergens, as our food is prepared in facilities that handle a variety of ingredients including but not limited to gluten, dairy, eggs, nuts, soy, shellfish, and other common allergens.

If you have a food allergy, intolerance, dietary restriction, or medical dietary requirement, we strongly urge you to contact us directly at [email protected] before placing an order to discuss ingredient options and preparation practices. By placing an order, you assume full responsibility for any adverse reaction related to food allergies or dietary concerns.

14. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use the Website or services. We reserve the right to terminate or suspend your access to the Website and services, in whole or in part, at any time and for any reason, including but not limited to:

• Violation of any provision of these Terms;
• Fraudulent, illegal, or harmful conduct;
• Failure to pay any amounts owed;
• Requests from law enforcement or government authorities;
• Extended periods of inactivity;
• Business or technical reasons at our sole discretion.

Upon termination, your right to use the Website and services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive termination, including but not limited to: intellectual property provisions, disclaimers, limitations of liability, indemnification, and dispute resolution provisions.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations incurred prior to termination.

15. Changes to Terms

We reserve the right to modify, update, or revise these Terms of Service at any time at our sole discretion. When we make material changes to these Terms, we will notify you by:

• Posting the updated Terms on the Website with a revised "Last Updated" date;
• Sending an email notification to the address associated with your account (if applicable); and/or
• Displaying a prominent notice on our Website homepage.

Your continued use of the Website or services after any changes to these Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Website and services immediately. We encourage you to review these Terms periodically to stay informed of any updates.

16. Severability

If any provision, clause, or portion of these Terms of Service is held to be invalid, illegal, void, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity, illegality, or unenforceability of any such provision shall not affect the validity, legality, or enforceability of the remaining provisions of these Terms, which shall continue in full force and effect as if such invalid, illegal, or unenforceable provision had never been included.

The parties agree that the remaining provisions of these Terms shall be interpreted and construed in a manner consistent with the parties' original intent and the overall purpose of the Agreement to the maximum extent possible.

17. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any additional terms applicable to specific services or promotions, constitute the entire agreement between you and Pizza Ranch with respect to your use of the Website and services, and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether written or oral, relating to the subject matter hereof.

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. A waiver by us of any breach of any provision of these Terms shall not operate as a waiver of any subsequent breach of that provision or any other provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Pizza Ranch.

18. Force Majeure

Pizza Ranch shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemic or epidemic, war, terrorism, civil unrest, government actions, regulatory changes, power outages, internet or telecommunications failures, labor disputes, supply chain disruptions, or any other event of force majeure. In such circumstances, we will use commercially reasonable efforts to resume normal operations as soon as practicable.

19. Contact Information

If you have any questions, concerns, comments, or requests regarding these Terms of Service, or if you wish to report a violation or exercise any legal rights you may have, please contact us using the information below:

We strive to respond to all inquiries within a reasonable time frame, typically within five (5) to ten (10) business days. For urgent matters related to food safety or order issues, please contact us immediately through the email address provided above.